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★ 4.9 Google · 206 reviews Call / WhatsApp +65 9091 2627
Our process

Our pest control process: 6 Points of Service.

Our pest control process is the same on every job, so you get a thorough job and an effective treatment every time — with a clear explanation of each task along the way.

  • NEA-licensed technicians
  • Thorough inspection
  • Effective treatment
★★★★★ 4.9 from 206 Google reviews
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  • 4.9★ on Google206 reviews · responsive staff
  • NEA licensed since 2013Licence NEA201313475D
  • Reply within 2 minutesCall or WhatsApp, 7 days
  • Same-day, islandwideHomes · business · industrial · marine
bizSAFE StarISO 9001:2015ISO 14001BCA Registered ContractorNEA Cleaning LicenceIn-house entomologists
Quick answerOur pest control process follows six points: (1) Investigate — a thorough inspection to find the pest and its source, (2) Protect — effective treatment of the source and perimeter, (3) Fortify — sealing gaps and entry points, (4) Monitor — targeted bait placement and monitors in critical areas, (5) Report — a written report with recommendations, and (6) After-sales service — follow-up and fast response to urgent needs.
How we work

Our 6 Points of Service

Every technician follows the same six points, so you get a thorough job and an effective treatment every time.

  1. InvestigateA thorough inspection to find the pest, the source and threshold levels — with a clear explanation of every task.
  2. ProtectWe treat the perimeter with suitable products, remove accessible nests and use the safest methods available.
  3. FortifyWe seal, caulk and plug gaps and cracks so pests can’t get back in.
  4. MonitorInterior treatment with targeted bait placement and monitors in kitchens, bathrooms, stores and other critical areas.
  5. ReportA detailed report of the work done, products used and recommendations to keep your home or business pest-free.
  6. After-sales serviceWe stay in touch between visits and respond swiftly to urgent needs.
For businesses

How we set up a commercial programme.

  1. Site surveyRisk assessment and device plan.
  2. ProposalScope, frequency, reporting and a fixed fee.
  3. Scheduled serviceVisits, monitoring and treatment.
  4. ReviewTrend reports and corrective actions.
Your report

What’s in your service report.

  • Pest identified and where
  • Areas treated and method
  • Products used, with safety information
  • Re-entry and safety advice
  • Prevention recommendations
  • Next visit or follow-up date
Reviews

Rated 4.9★ from 206 Google reviews.

4.9/5

Rated 4.9 out of 5 from 206 Google reviews for our service team. Customers most often mention our responsive staff, thorough inspections, effective treatment and reasonable rates.

Read our Google reviews →

Last checked: Nov 2026

What customers mention most

responsive staff 25effective treatment 9reasonable rates 7thorough job 7thorough inspection 5drywood termite treatment 2bedbug treatment 2spray and gel bait 2bait placement 2explanation of task 2
“Nazrin and Ali conducted disinfecting at our office in a thorough manner. Professionally equipped and practise good safety procedures when carrying out the job. Ensure that all requirements are met and provide relevant advice. Also very friendly and does a prompt job.”
Harmizan H.
Office disinfection · Google review
“Rosman came to do an inspection and spray which should have lasted under an hour but dragged on to 3 hours because he was meticulous in checking for infestation. He was patient enough to wait for me for follow-ups and review of the works. Appreciate his thorough explanations and workmanship.”
Mr Mhd (Mel)
Inspection & treatment · customer testimonial
FAQ

Frequently asked questions

Can’t see your question? Call or WhatsApp us — a technician will answer directly.

How long does a treatment take?

Most home treatments take one to two hours; your technician confirms on booking.

Do I need to prepare?

Usually just clear access; bed bugs need more preparation and we send a checklist.

Will you explain what you used?

Yes, in person and in your report — customers often mention our clear explanation of tasks.

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