LAST UPDATED: 22^st day of May 2024

Top Pest Control Pte. Ltd. (“Top Pest Control”) takes your privacy very seriously. We ask that you read this privacy policy (the “Policy”) carefully as it contains important information about what to expect when Top Pest Control collects personal information about you and how Top Pest Control will use your personal data.

This Policy applies to information we collect on pestcontrolsingapore.com.sg and its sub-domains about:

i) visitors to our website (the “Site”); and
ii) people who register their emails and/or telephone numbers with us.

1. INFORMATION COLLECTED FROM ALL VISITORS TO OUR WEBSITE

We will obtain personal data about you when you visit us. When you visit us, we may monitor the use of this Site through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Site or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on “Our Use of Cookies” below.

2. INFORMATION COLLECTED FROM USERS WHO REGISTER THEIR EMAILS AND/OR TELEPHONE NUMBERS WITH US

When you register your emails and/or telephone numbers with us, we may use them for the following:
(a) send you promotions, updates, marketing/advertising materials or any other information related to our products and services;
(b) contact you about information, promotions, products, services we think may be of interest to you and/or to conduct surveys and/or marketing or statistical research;
(c) respond, by contacting you or otherwise, to your enquiries, requests, complaints, transactions and/or other customer-care matters or otherwise communicate with you;
(d) verify the accuracy of the email and/or telephone number you registered with us;
(e) manage account-related matters such as but not limited to payment, billing, and debt-recovery matters;
(f) carry out investigations, audits, crime/fraud prevention and/or risk management activities;
(g) comply with any or all forms of binding legal and/or regulatory requirements imposed by any government authorities, regulatory agencies, law enforcement agencies and/or industry bodies, as well as to enforce all legal rights and/or obligations we may have;
(h) share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential;
(i) store your data securely for as long as necessary to fulfill the purposes mentioned above or as required by law.
(j) for all other matters deemed reasonably necessary or related to the above.

By submitting your email and/or telephone number, you consent to the use of that email and/or telephone number as set out in this policy. You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in such communications or by contacting us directly.

3. OUR USE OF COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.

4. CONSENT FOR TARGETED ADVERTISING
By using our Site and registering your emails and/or telephone numbers with us, you consent to the use of your data for the purpose of targeted advertising. This includes but is not limited to the use of cookies and similar tracking technologies to collect information about your browsing activities across various websites to provide you with personalised advertisements based on your interests.

We may use third-party advertising services, such as but not limited to Google Ads, to display ads that are relevant to you. These third-party services may use cookies, web beacons, and similar technologies to collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and target ads.

For more information on how Google uses data collected or received from our Site, please visit Google’s Privacy Policy.

You can control the ads you see by adjusting your ad settings or opting out of personalised ads through the following resources:

• Google Ad Settings
• Network Advertising Initiative Opt-Out

If you do not wish to receive targeted ads, you can also disable cookies in your browser settings. However, please note that disabling cookies may affect the functionality of our Site.

5. HOW WE PROTECT YOUR INFORMATION

We are committed to maintaining the security of personal information. We have put in place appropriate security procedures and technical and organisational measures to safeguard your personal information such as the use and configuring of security plugins to minimize the risk of brute force attacks on our Site.

6. ACCESS TO YOUR INFORMATION AND UPDATING AND CORRECTING YOUR INFORMATION

Subject to the exceptions referred to in section 21(2) of the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”), you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us using the webform on this page. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Top Pest Control changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by emailing us using the contact form on this page. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

7. NON-DISCLOSURE

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

8. LINKS TO OTHER WEBSITES

Our Site may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

9. SALE OF BUSINESS

If Top Pest Control‘s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

10. CHANGES TO PRIVACY POLICY

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 21^st day of May 2024.

11. HOW TO CONTACT US

We welcome your views about our Site and our privacy policy. If you would like to contact us with any queries or comments please email us using the webform on this page.

By continuing to use our Site, you acknowledge that you have read and understood this Policy and agree to the collection and use of your data as described.